Executive Assistant to the CEO

Company: Self-Help Credit Union

Location: Durham, NC

Job Function: Administrative/Operations/IT


Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.


The Executive Assistant to the CEO provides executive level administrative support to the CEO and other senior leaders of the organization.  The Executive Assistant role involves work of a highly confidential nature where discretion is vital, use of good judgment in a variety of situations, and the ability to prioritize conflicting needs and priorities successfully.


Complete a broad array of high-level administrative tasks for the CEO, Executive Team, and other team members including, but not limited to, such activities as:

  • Managing the calendar of the CEO.
  • Coordinating travel and confirming travel logistics
  • Completing and tracking of expense reports
  • Conducting follow-up needed from events
  • Composing correspondence based on verbal direction and/or based on knowledge of company policies or procedures.
  • Reading and route incoming mail; file correspondence and other records; maintain electronic as well as manual file systems.
  • Responding to visitors or callers seeking access to the CEO or seeking organizational information, ascertain the nature of the query and direct them to the appropriate person for response and/or provide information when able.  When appropriate, schedule appointments as requested.
  • Prioritizing and resolving conflicting needs, proactively identifying potential solutions to anticipated conflicts, and following through on all tasks to completion with minimal direction and within the appropriate deadlines.
  • Handling all matters with the highest level of confidentiality and discretion.
  • Provide support for the development and coordination of all materials to be utilized during general meetings, board meeting, and special events.
  • Arrange catering, video, and conferencing needs for general meetings, board meetings, and special events.
  • Record minutes of meetings and distribute to meeting participants, in a timely manner, as needed.
  • Ensure clear and timely communication with board members, receipt and distribution of reports, efficient preparation for meetings, and timely and accurate follow-up.
  • Perform other duties as may be deemed necessary.


  • Associates Degree or an equivalent relevant experience.
  • 7 years of increasingly responsible administrative support experience.
  • Experience providing executive level support preferred.
  • Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
  • Preference for working in organizations that place priority on teamwork and collaboration
  • Advanced problem-solving skills and ability to resolve potential conflicts.
  • Excellent interpersonal skills including the ability to interact with individuals at all levels.
  • Excellent written and verbal communication skills.
  • Ability to easily adapt to changing priorities and to effectively plan, organize and prioritize work, including the ability to identify and/or accelerate priorities, when needed.
  • Knowledge of administrative and clerical procedures, managing files and records, designing forms, and other offices procedures and terminology.
  • Proficient with Microsoft Office suite, intermediate excel skills, comfortable working with technology.
  • Ability and willingness to work overtime, when needed.

Compensation and Benefits

Competitive nonprofit compensation, based on experience, plus a generous benefits package.

How to Apply

Apply via our website.