Welcome Home Loan Administrator

Background

About New Hampshire Community Loan Fund

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided systematically excluded people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on four areas of community development finance:

 Affordable Homeownership

• Small Businesses & Nonprofits
• Small Towns & Municipalities
• Energy Efficiency Solutions

Summary

The Welcome Home Loan Administrator is responsible for coordinating compliance audits, project management, and post-closing construction loan disbursements for the Welcome Home Loan Servicing Team. This role will work closely with the team to ensure processes and procedures are maintained and updated, and project deadlines are met. This position will also provide backup support to other team members as needed.

Responsibilities

Essential Functions:

• Assisting the Compliance/BSA Officer
• Second review of documents for accuracy and compliance adherence

• Post closing construction loan disbursements and monitoring
• Provide back up for the Loan Closing Administrator and Loan Servicing Coordinator.
• Cross train as back up for policy management process
• Manage quarterly compliance control audits
• Assist with facilitating the annual compliance audits
• Manage special projects to help the team work to maximum efficiency.

• Respond to routine customer complaints
• Use of computer software tools, and ability to learn new technology in the future
• Participate in process improvements that redesign our work for growing scale, and document new procedures
• Perform other duties as required to advance Community Loan Fund strategies and goals

Requirements

Education and Experience:

• Two to three years’ experience in the banking and/or mortgage industry with a strong focus on regulatory compliance, audits, real estate closing, and servicing.
• Knowledge of and demonstrated experience in performing the closing function and experience with loan origination software systems (Byte). Familiarity with loan documentation and loan disclosures is required.
• Demonstrated experience with Microsoft Office 2016 programs (Word, Excel, Outlook, e).
• We strongly encourage applications and candidates from underrepresented groups as we continue to build our commitment to diversity and inclusion. Bilingual fluency is preferred.

Other Qualifications:

• Solid organizational skills, attention to detail, ability to timely manage multiple priorities in a fast-paced environment in order to meet deadlines.
• Self-motivated individual contributor as well as flexible team player.
• Excellent communication skills including superb listening skills; ability to work collaboratively with diverse groups and across organizational programs.
• Ability to maintain confidentiality.
• This is a hybrid work position with some days in the Concord office and some with the ability to work remotely
• Performs other duties as assigned.

Compensation and Benefits

Starting Salary:  $57,500

The Community Loan Fund’s current benefit package includes medical and dental coverage, group life and disability options, health, and dependent care Flexible Spending Accounts and our 401(k) Plan upon completion of each plan’s eligibility requirements. These benefits are subject to modification at any time by the Community Loan Fund and will be reviewed with you in detail on your first day of employment.  We also offer vacation, sick time, 11 Federal Holidays and 4 Floating Holidays.

How to Apply

Interested applicants may send a resume and cover letter, to the Community Loan Fund at [email protected].  No phone calls, please.

Visit us at www.communityloanfund.org