Program Officer, Internal Communications

Company: Local Initiatives Support Corporation

Location: , Remote

Job Function: Other


Background

What We Do

With residents and partners, LISC forges resilient and inclusive communities of opportunity across America – great places to live, work, visit, do business and raise families.

Strategies We Pursue

  • Equip talent in underinvested communities with the skills and credentials to compete successfully for quality income and wealth opportunities.
  • Invest in businesses, housing and other community infrastructure to catalyze economic, health, safety and educational mobility for individuals and communities.
  • Strengthen existing alliances while building new collaborations to increase our impact on the progress of people and places.
  • Develop leadership and the capacity of partners to advance our work together

 

  • Drive local, regional, and national policy and system changes that foster broadly shared prosperity and well-being.

Over the last 40 years, LISC and its affiliates have invested approximately $24 billion in businesses, affordable housing, health, educational mobility, community and recreational facilities, public safety, employment and other projects that help to revitalize and stabilize underinvested communities. Headquartered in New York City, LISC’s reach spans the country from East coast to West coast in 38 markets with offices extending from Buffalo to San Francisco and in 2,400 rural counties across 29 states and Puerto Rico. Visit us at www.lisc.org

Summary

This role will support the flow of information at LISC and ensure that policy, process and practice updates are communicated effectively to staff at all levels of the organization. The key responsibilities are listed below.

Responsibilities

This role involves coordination of activities that span geographic areas and programs. Key responsibilities include:

  • Working in conjunction with senior managers, review and refresh LISC’s internal communications strategy to ensure that it is consistent with the organization’s strategic vision.
  • Work in conjunction with the DEIJ department to develop, deliver and strengthen DEIJ communication efforts to build awareness and cultivate a culture of connectivity, inclusion and belonging.
  • Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders.
  • Ensure internal communications foster an inclusive environment of transparent understanding aimed at making staff feel informed and connected to the overall mission and goals of the organization.
  • Plan, edit and write content for a variety of internal communications mediums (especially LISC intranet Jostle).
  • Support internal change management by supporting communication and coordination around operational changes.
  • Participate in departmental check-ins to capture programmatic and operational priorities.
  • Produce dashboards of activity across the network to support communications and planning efforts.
  • Ensure internal communication messages are consistent across departments and aligned with external communications.
  • Participate in developing internal response to sensitive or crisis events and situations, which affect organizational perception and reputation.
  • Support senior leadership in measuring employee engagement and developing strategies to support connectivity and culture.
  • Respond to feedback from staff and adjust communications content accordingly.

Requirements

This job involves extensive interaction with representatives of a wide variety of corporate and private philanthropies, evaluators, community representatives, LISC staff and other institutional partners.  It also entails significant planning, coordination, writing and editing assignments.  Therefore, demonstrated interpersonal, writing, editing and organizational skills are critical.  Other qualifications include:

  • Bachelor’s degree in public administration, information studies, communications, marketing, journalism, business administration or relevant field and at least three years of work experience are preferred.
  • Minimum 3 years work related experience in communications, public relations, journalism or community development work.
  • Experience in community development or related program management is a plus.
  • Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees.
  • Strong presentation skills to succinctly articulate strategy and implementation steps to leadership and staff.
  • Sensitivity to an organization’s goals and values and the ability to relay information to employees effectively.
  • Good interpersonal and relationship-building skills to work with various departments.
  • Ability to devise communication strategies.
  • Digital skills: Familiarity with information technology, especially digital means of communication, is essential.
  • Capacity to simultaneously work on multiple tasks and projects and set priorities for a challenging workload.
  • Ability to collaborate effectively with a wide range of LISC managers and staff.

Compensation and Benefits

LISC offers a competitive salary (70K – 86K; salary commensurate with relevant work experience and location) and excellent fringe benefits.

To apply, please send a cover letter and resume via GreenhouseATS; Job Application for Program Officer, Internal Communications at Local Initiatives Support Corporation (greenhouse.io)

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

How to Apply

To apply, please send a cover letter and resume via GreenhouseATS; Job Application for Program Officer, Internal Communications at Local Initiatives Support Corporation (greenhouse.io)