Portfolio Risk Analyst

Company: Self-Help Credit Union

Location: Durham, NC

Job Function: Financial Services


Self-Help Credit Union was chartered in 1983 to build a network of branches that partner with working families and communities often underserved by the financial marketplace. With over $1.64 billion in assets and serving more than 91,000 members in 37 branches – eight in Florida, 22 in North Carolina, six in South Carolina, and one in Virginia – Self-Help Credit Union is one of the fastest-growing community development financial institutions in the country. It is part of the Self-Help family of non-profit organizations whose collective mission is to create and protect ownership and economic opportunity for all. For over 40 years, the National Center for Community Self-Help and its affiliates have provided more than $10.5 billion in financing to help more than 150,000 borrowers buy homes, start and grow businesses, and strengthen community resources. For more information, please visit www.self-help.org.


Self-Help is seeking a Portfolio Risk Analyst to join our team in Durham, NC. The Portfolio Risk Analyst will support the Commercial Lending Asset Quality team in reviewing the credit risk of an assigned loan portfolio through analysis and relationship building. This individual must clearly understand the value of customer service as the Portfolio Risk Analyst will have frequent direct contact with both internal and external customers and needs to quickly master and understand the Commercial Team’s loan programs.


WHAT You’ll do:

  • Working under general supervision, analyze the risk for the assigned loan portfolio including:
    • Collect and analyze financial statements of borrowers.
    • Propose changes in risk rating based on completed analysis and risk management reports.
    • Perform annual site visits to borrowers, and provide technical assistance as needed.
    • Assist loan officers in the analysis of loan modifications.
    • Review appraisal and environmental reports for potential and existing borrowers as needed.
    • Develop expertise in one or more of the key sectors. Perform external research as needed.
    • Assist portfolio-level analysis, reports, and presentations to top management.
  • Build and maintain strong relationships with borrowers in assigned loan portfolios. Actively participate in servicing and monitoring, providing excellent customer service.
  • Serve as lead borrower contact and coordinate with internal partners as needed, such as Servicing, Special Assets, Legal, and Commercial Lending Teams.
  • Perform annual site visits and provide technical assistance as needed.
  • Serve as lead contact as needed with external lenders, guaranty programs, and other loan-related external parties on loans in assigned portfolio.
  • Support handoff from Commercial Lending, with the goal of providing seamless borrower transition. Support borrower handoff back to Commercial Lending, if borrower needs a new loan or additional funding.
  • Lead collection of background, financial statements, and other information if borrower requests a modification. Use information to develop the modification request, including writing the memo, completing analysis, and coordinating with the assigned underwriter.
  • Support the handoff to Special Assets, if the loan transitions to Special Assets.
  • Lead projects and work collaboratively in teams to improve operational efficiency of commercial lending and enhance risk management data systems and processes.
  • Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third-party contracting and vendor management for relevant products and services.
  • Handle other projects and duties as may be deemed necessary.


WHAT You’ll need:

  • Bachelor’s degree with a Business, Accounting, or Finance focus or equivalent relevant experience.
  • 2 years of experience in lending, finance, community economic development, or other organizations focused on one or more of the key sectors Self-Help lends in: commercial real estate, charter school, renewable energy, health foods, community facilities, hotels, or small business or equivalent relevant experience.
  • Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
  • Preference for working in organizations that place priority on teamwork and collaboration.
  • Excellent understanding of balance sheet and income statement analysis.
  • Ability to develop and maintain relationships with borrowers and colleagues.
  • Strong written and verbal communication skills.
  • Mastery of spreadsheet programs, including Excel, and strong quantitative skills.
  • Spanish language skills preferred.
  • Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization are essential. Teamwork and an interest in the development of co-workers are important Self-Help values.
  • Ability to demonstrate Self-Help’s Core Values:
    • Mission Before Self
    • Service With Excellence
    • Embracing & Promoting Change
    • Results Not Credit
    • Diversity as a Strength
    • Financial Sustainability for Mission Impact

Compensation and Benefits

Competitive nonprofit compensation, based on experience, plus a generous benefits package.

How to Apply

Visit our Careers Page to apply for this position.  This position will remain posted until filled.