Organizational Development Specialist and Trainer

Company: New Hampshire Community Loan Fund

Location: Concord - Hybrid, NH

Job Function: Community Outreach


The New Hampshire Community Loan Fund, a community development financial institution founded in 1983, is nationally recognized as an innovator in the field of community development finance and has a rich history of providing access to capital to achieve home ownership, business growth, climate solutions, sustainable agriculture, child care, and cooperatives that secure and protect access to affordable housing.

Diversity, equity, and inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving people’s lives.


We are looking for an energetic, talented, individual to fill a critical role in its housing program, “Resident Owned Communities New Hampshire” (“ROC-NH”). ROC-NH works with homeowners in and owners of manufactured-home parks statewide to convert those parks into communities that are owned and governed by residents, known as “resident owned communities” or “ROCs.” ROC-NH’s financing, training, and technical assistance help homeowners in ROCs build equity, achieve stable housing, develop leadership, and strengthen their communities.

Do you flourish helping people achieve their goals by building their professional and personal skills? In this job you will support and strengthen people’s growth by providing training and education to members of resident owned communities (ROCs), both at an individual level and in groups.  You will ignite new concepts and ideas delivering leadership training curriculum, designed to enhance technical abilities and communication skills.  In-person, remote, and regionally delivered training in communities across the state will connect you to adult students eager to sharpen their knowledge.  Managing, operating and governing a housing cooperative requires skill, and You will be on the front lines helping ROC cooperatives achieve their goals while fostering empowerment, community spirit, and self-sufficiency. The successful applicant will also be responsible for providing general governance related technical assistance to an assigned portfolio of ROCs. This position involves regular night and weekend commitments and in-state travel.


Training and Instruction

  • Build resident skills by proving a positive, encouraging educational process. Participate in the development and delivery of a comprehensive educational program for ROC members, including the ROC-NH Community Leadership training series, ROC Essentials, governance-support remote training, conference workshops and other on-site training when and where required.
  • Prepare instructional materials to facilitate all phases of training, including evaluations and assessments of ongoing instruction.
  • Mobilize people who are ready to learn. Organize and facilitate meetings of manufactured-housing park residents interested in forming a resident-owned community and inform them of available options for purchasing their community while providing training and education regarding the necessary functions of a successful resident-owned community.
  • Adhere to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior.


Technical Assistance

  • Provide governance support and ROC management guidance to an assigned portfolio of ROCs, including but not limited to regularly attending board and membership meetings, helping ROC boards and members navigate and apply their governing documents, monitoring ROC budgets and meeting minutes, capturing and updating important ROC related information in internal records and databases, facilitating ROC self-assessments, connecting ROCs with external resources as appropriate, and being ROC-NH’s primary point of contact for the assigned ROCs. Technical assistance helps ROCs build skills and to understand the roles and responsibilities necessary to effectively manage the ROC while fostering empowerment, community spirit, and self-sufficiency.
  • Support all aspects of community financial and loan compliance, including plans to assess organizational health, troubleshoot problems, and develop goals and action plans.

Team player

  • Provide support to other ROC-NH team members by sharing knowledge, acting as a back-up, and participating in organizational and team initiatives
  • Embrace the Values of the organization: We live respect, we embrace challenges, and we advance equity.
  • Contribute to information sharing through blogs and social media.


  • Bachelor’s degree or equivalent;
  • Skill and experience in training, instruction and/or education;
  • Ability to read financial documents;
  • Proficient in Microsoft Office Suite;
  • Experience with Salesforce a plus.

Compensation and Benefits

Salary range begins at $55,000.

The Community Loan Fund’s current benefit package which includes medical and dental coverage, group life and disability options, health, and dependent care Flexible Spending Accounts and our 401(k) Plan.

How to Apply

If this description is a good fit, we would love to hear from you! Please send a resume with cover letter to

No phone calls, please.

Equal Opportunity Employer

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