Office Manager

Company: CAHEC

Location: Raleigh, NC

Job Function: Administrative/Operations/IT


Background

CAHEC is a non-profit community development organization based in Raleigh, NC, that offers housing and life-changing opportunities to residents throughout its Southeast and Mid-Atlantic footprint. CAHEC’s product areas include investing in low-income housing tax credits, historic tax credits, new markets tax credits, and renewable energy credits. CAHEC also provides loan programs, wellness and education initiatives for residents, affordable housing development, and property management services.

Summary

The Office Manager is responsible for providing operational oversight to CAHEC, CAHEC’s customers (both internal and external), and its condominium association. Customers of CAHEC include employees, the Board of Directors, investors, developers, third-party professionals, vendors, and condominium owners. Some specific duties include managing all vendor relationships, overseeing all property and building management functions, providing customer service to both internal and external audiences, and managing the operational budget. The Office Manager reports to the Manager, Communications. The employment classification for this position is non-exempt.

Work Environment

This position works in a climate-controlled business office environment from 8:30 am to 5:00 pm. Occasional  overtime hours may be required on an as needed basis.

CAHEC’s Diversity Statement: At CAHEC, our mission is to envision our workplace as a community: a place where there is a foundation committed to fostering diversity, equity, and inclusion, creating an intentional culture where all values and ideas are embraced and employees can bring their authentic selves to work, and to instill a sense of belonging by creating an environment where all employees will thrive.

 

Responsibilities

Some specific functions include:

  • Assist management with strategic planning, budgeting, and implementing policies and procedures within the Operations division.
  • Manage all operational vendor relationships, which includes researching and selecting new vendors, maintaining regular vendor check-ins to ensure vendors are meeting expectations and implementing changes when necessary, coordinating all contract renewals and negotiations, approving invoices, troubleshooting building maintenance issues, placing service work orders with appropriate vendors, and ensuring repairs/maintenance is complete.
  • Oversee corporate travel policies and procedures and serve as the subject matter expert for the travel portion of CAHEC’s external travel service. Manage third-party vendor relationships and contracts, monitor business needs and software upgrades, and identify cost saving opportunities.
  • Serve as events coordinator for company-wide special meetings including Lunch & Learns, staff meetings, board meetings, trainings, and offsite retreats. Assist with meeting communications and invitations.
  • Oversee office administration, which includes office security, screening guests, answering phones, managing office supplies and equipment, overseeing mailings, and providing administrative support to employees.
  • Manage all functions related to property and building management of the condominium association. Tasks include, but are not limited to, any new or ongoing building maintenance, all security functions, maintaining vendor relationships, and serving as liaison to all condominium owners.

Requirements

Education Requirement

Graduation from a College or University with a 4-year degree or, an equivalent combination of education and comparable work experience.

Work Experience

Five years of professional experience in operations, office management, administration, and property management related to a commercial office environment.

Knowledge, Skills, and Abilities

Comprehensive knowledge and proven application of operations, office management, and property management principles and practices. Proven ability to (i) establish and maintain productive working relationships and establish the highest level of integrity with others to coordinate work and share information, (ii) maintain strict confidentiality regarding employee and company issues, (iii) demonstrate exceptional organizational skills, (iv) lead multiple projects at a time with attention to detail and easily adapt to constantly changing priorities in order to meet established timetables, and (v) demonstrate clear and concise internal and external communication skills. Proven ability to demonstrate intermediate proficiency in the Microsoft 365 platform, specifically with Excel, Word, Outlook, and Teams.

 

Compensation and Benefits

CAHEC is an equal-opportunity employer that offers a competitive compensation package which is based on a hiring range that is commensurate on experience, education, and level of responsibility.  CAHEC also offers a very competitive benefits package.

How to Apply

For more information and how to apply: please visit Careers – CAHEC.