Office Administrator

Company: South Carolina Community Loan Fund

Location: Charleston, SC

Job Function: Administrative/Operations/IT


Background

ABOUT SOUTH CAROLINA COMMUNITY LOAN FUND

South Carolina Community Loan Fund (SCCLF) is a statewide, nonprofit Community Development Financial Institution (CDFI) with the mission to advance equitable access to capital to build assets and benefit communities and people most in need of economic opportunity. We provide loans and technical assistance to nonprofits, for profits, and government entities to support the development of affordable housing, healthy food enterprises, community facilities, and small businesses. Acknowledging that the need for our work is rooted in generations of injustice and disinvestment, we focus on serving people of color, women, low-income individuals, and those in rural communities. SCCLF is a dynamic organization with a small but growing team working across offices in Charleston, Columbia, and Spartanburg. We loan and revolve capital to continually expand and sustain our mission, and currently operate with an annual operating budget of $3M. Since 2004, we have provided 363 loans totaling $65.4 million in financing. For more information about our programs and services visit sccommunityloanfund.org.

Summary

POSITION SUMMARY

The Office Administrator is responsible for the ensuring the efficient and proper function of SCCLF’s office spaces and vehicles in Charleston, Columbia, and Spartanburg. They are also responsible for a wide range of administrative and IT functions, and for providing administrative and technology support to staff across the organization.  The Office Administrator will report to the Chief Financial Officer.

Responsibilities

Office Management

  • Maintain facilities management for SCCLF’s three offices, including space planning, scheduling, and facilitation of all office functions and services.
  • Serve as primary point of contact for office vendors. Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization.
  • Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as organization grows.
  • Manage company vehicles, ensuring regular maintenance, upkeep, and adherence to travel policies.
  • Maintains office supply inventory and replenishes office materials such as printer supplies, snacks, etc.

Administrative & Program Support

  • Greet office visitors, answer main phone line, and monitor general inquiry email account. Respond to requests and provide basic information about SCCLF loan programs and/or filter inquiries to the appropriate staff member.
  • Assist with execution of technical assistance programs including fielding phone calls from prospective participants, collecting and reviewing applications, uploading documents to the program portal, and sending meeting reminders to class participants.
  • Assist with maintenance of key lending documents including organizing and effectively labeling, filing, and scanning documents, and filing documents with the court when needed.
  • Collect, process, and distribute incoming mail and packages in a timely manner. Compose and send correspondence for other staff as needed, including packaging and mailing materials to program participants, borrowers, and funders.
  • Scan and file invoices, checks, and bank statements. Assist the accounting team in the preparation of invoices and other documents as needed.
  • Work closely with Executive Assistant to maintain organizational calendar, assist with staff meeting and event preparation, and help facilitate staff engagement and recognition initiatives.
  • Conduct other administrative duties and support tasks as requested.

IT & Tech Support

  • Serve as primary contact for SCCLF’s third-party IT consultants, working with consultants and staff to manage information system operations including hardware, software, desktop support, and internal telecommunications.
  • Provide ongoing support and training to staff across offices on technology and key software systems.
  • Provide technology support to staff, speakers, and participants for virtual events and programs.

 

Requirements

  • A minimum of three years of experience in office management and administrative support, previous non-profit experience preferred
  • Associates Degree in Professional Studies, Business Administration, or a related field preferred
  • Strong organizational, verbal communication, and writing skills
  • Proficiency with a variety of technology applications including Microsoft Word, Excel, and PowerPoint and virtual conferencing platforms, and comfortable learning new technology platforms
  • Experience providing technology support and training to staff
  • High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funding partners
  • Ability to work independently to complete a high volume of tasks and projects, and to switch gears quickly when new priorities arise

Compensation and Benefits

$45,000-$55,000

How to Apply

To apply, please send your resume and cover letter via email to hr@sccommunityloanfund.org with the subject line “Office Administrator.” Application Deadline: May 18, 2022 at 5pm EST.