Mortgage Loan Originator-Inside Sales (Leads Provided)

Company: Hope Enterprise Corporation

Location: Jackson, MS

Job Function: Lending/Loan Operations


Recognized as one of the largest, and most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one’s ability to prosper. Since 1994, HOPE has generated more than $3.6 billion in community development financing that has benefitted more than 2 million people in Alabama, Arkansas, Louisiana, Mississippi, Tennessee and nationwide. This work has supported small business owners struggling to gain access to capital, families seeking to own homes and individuals looking for a better way to manage their hard-earned money with a financial institution they can trust. This work has not gone unrecognized.In 2022, HOPE was named one of Fast Company’s 10 most innovative companies reflecting current events. The recognition honors companies for innovative work on the most pressing issues of the day including COVID-19 response, the climate crisis, mental health and economic inequality.


The Mortgage Loan Originator originates home loans, counsels customers in mortgage financing, provides appropriate disclosures, and develops mortgage referral sources. The originator is responsible for converting company provided leads to funded mortgage loans.


·        Leads and supports Strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement and other traits that contribute to collaboration and high performance.

·        Follow up on generated leads.

·        Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.

·        Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

·        Obtain and compile copies of loan applicants’ credit histories, financial statements, and other applicable financial information to determine eligibility for loan approval.

·        Review and update credit and loan files.

·        Review loan agreements/sales contacts to ensure that they are complete and accurate according to policy.

·        Handle customer complaints and take appropriate action to resolve them.

·        Confer with underwriters/processors to aid in resolving mortgage application problems.

·        Market bank products to individuals and firms, promoting bank services that may meet customers’ needs.

·        Required to meet minimum quarterly/annual production goals. The goals will be set annually and will be at the beginning of each year and reiterated monthly.  If the goals are not met, MLO may be subject to disciplinary action. 


·        Bachelor’s degree in relevant field preferred

·        Minimum 3 years of direct mortgage origination experience

·             or minimum of 4 years of experience mortgage underwriting or 5 years of mortgage processing

·        Knowledge of compliance requirements and regulations

·        Familiarity with Calyx, Desk Top Underwriting and/or Loan Prospector

Compensation and Benefits

Salary Range: $22 – $24 per hour

Commission Structure: Flat commission per loan






Hope Employee Member Accounts and Loan Benefits

How to Apply