Managing Director of Lending

Company: Community Reinvestment Fund USA, Inc.

Location: , All

Job Function: Lending/Loan Operations


Founded in 1988, Community Reinvestment Fund, USA (CRF) is a national non-profit organization and Community Development Financial Institution (CDFI) with a mission to improve lives and strengthen communities through innovative financial solutions. CRF works to address the challenge of widening income inequity and develops innovative financial products and programs that account for wealth and opportunity gaps fostered by an unjust economic system and perpetuated by institutionalized racism and disparity.

An important and valued facet of CRF’s work is its collaboration and partnership with community stakeholders, CDFIs, business support organizations, funders, supporters, and others across the country. Through these partnerships, CRF co-creates innovative financial products and services that address the barriers and inequities historically underrepresented small businesses face, designs and manages financial programs that attract incremental impact capital to underinvested communities and continues to grow its technology-enabled network of trusted business support organizations.


To improve lives and strengthen communities through innovative financial solutions.


A just economy that works for all.


The Managing Director of Lending will provide leadership and management of all lending staff and activities. They will provide leadership for business development and sales activities in order to execute CRF’s Market Plan.

In conjunction with the Chief Lending Officer, the Managing Director is responsible for setting lending and program goals and supporting the sourcing, approval and closing of loans to target market borrowers. They will also develop and maintain visibility and relationships with small businesses and relevant government, association networks, and other stakeholders to promote CRF. Manages and supports lending staff.

The role will require some travel to accommodate current/prospective client site visits, conferences, headquarters in Minneapolis, MN, etc. Occasional evening and weekend hours may also be expected.



Key Responsibilities and Accountabilities (include, but not limited to)


Provides leadership and management of the loan origination programs and staff to set and meet CRF’s lending business goals.

  • Hire, train, and support Lenders to target, source, evaluate and approve new business opportunities.
  • Manage lending staff with regard to meeting production and professional development goals and fostering a positive and collaborative team environment.
  • Guide lenders in the prescreening, underwriting, and structuring of loan applications
  • Work with SVP-CLO, lenders on programs, products, and new lending initiatives to ensure effective marketplace execution and high level of customer satisfaction.
  • Develop relationships as appropriate with significant existing and potential borrowers to develop market knowledge and promote CRF’s programs.
  • Work with Director Portfolio Management and portfolio management staff to ensure successful customer relationships and coordinated communications.

Develops new/improved lending programs and products to better serve local nonprofit needs:

  • Work closely with CLO and Lenders to identify and explore opportunities for new initiatives or product/program enhancements.
  • Support Finance and Strategic Partnership Team with CRF applications for new programs and funding from Treasury, foundations, investors, and other funding sources.
  • Collaborate with internal CRF teams to develop and execute comprehensive solutions, initiatives or programs requiring loan capital and/or lender resources.
  • In coordination with the CLO, CCO, and Portfolio Management staff, supports the financial and risk goals of CRF’s lending and capital investment business.
  • Ensure new products and programs incorporate the appropriate risk criteria and capital investment parameters.
  • Develops and administers the lending budget and reports business development and lending activities to CLO
  • Represents CRF at conferences, seminars, presentations, and other events to support overall CRF goals, programs and visibility. Work with other CRF staff to support and coordinate implementation of special CRF initiatives.
  • Maintains required job knowledge and skills and core professional competencies. Attend and participate in required educational programs and staff meetings.
  • Performs other duties as assigned.


Scope of Accountability:

  1. Achievement of department lending and program goals.
  2. High level of customer satisfaction with CRF products and services.
  3. Leadership in maintaining CRF’s role as a full partner to small businesses and the CDFI industry.
  4. Successful management of individual staff and overall team.
  5. Complete, accurate, timely, and thoughtful analysis for full understanding of underwriting and lending issues on loan recommendations, and portfolio and risk assessment reports.
  6. Active collaboration with Marketing and Communications staff. Increase in business development network.
  7. Strong collaboration with other CRF departments to support implementation of special initiatives or other CRF business objectives.
  8. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge.
  9. Models personal accountability that promotes ownership and engagement.
  10. Builds and maintains effective working relationships with colleagues, peers and team members.
  11. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community.
  12. High level of satisfaction with both internal colleagues and external contacts.


Professional Experience

Knowledge of community development principles and real estate finance and development. Familiarity with lending practices and terminology; good interpersonal skills; high level written and oral communication and presentation skills, experience in formal presentations; proficient computer software user, including spreadsheets and databases. Thorough understanding of financial statements. Ability to think creatively about problems. Ability to work in and with all communities in the region. Ability to represent the interests of CRF and the department at all levels of government and with community and civic leadership. .

Educational Requirements:

  • MBA or MA strongly preferred, preferably in business, accounting, finance, or community development. A bachelor’s degree plus five years additional relevant experience may substitute for an advanced degree.
  • Previous Experience: Minimum of ten years of experience in banking, commercial banking, commercial real estate lending, or community and economic development, required with a track record of growth and increasing responsibility. Experience in marketing financial programs required. Demonstrated competence in commercial lending, cash flow and project analysis, underwriting, structuring, and lending policies and procedures.   Experience managing teams preferred.


Key Competencies:

  • Strategic mindset: Can anticipate and prepare for various outcomes that may or may not occur and eventualities that might unfold as a strategic initiative is executed. Inclined to think strategically often anticipate obstacles before they arise.
  • Customer Focus: Dedicated to meeting the expectations and requirements of external customers; gets customer information firsthand and uses it for improvements in products and services. Acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Innovation & Creativity: Demonstrates critical thinking skills in developing innovative solutions; is a creative problem solver.
  • Decision Quality: Makes good decisions, quickly, when necessary, based upon a mixture of analysis, data, input, research, wisdom, experience, and judgment. Is sought out by others for advice and solutions. Is willing and able to make tough decisions; most of their solutions and suggestions turn out to be correct and accurate when judged over time.
  • High Emotional Quotient: Demonstrates self-awareness, strong emotional intelligence and communicates effectively across interactions; Reinforces and reward positive performance; open to receive and to provide constructive feedback for improvement.
  • Works in Collaboration: Gets work done through collaboration, positive influence, and effective communication. Is a role model for peer relationships.
  • Organizational and Time Management: Ability to provide leadership, supervision, mentorship, and training to the team, demonstrated ability in organization and delegation skills.
  • Strong Ethics and Values: Speaks truthfully; admits mistakes and does not misrepresent facts or events; protects confidential information. Actions and decisions reflect positive individual values, including commitment to combating systemic racism.
  • Belief in CRF’s Diversity, Equity, and Inclusion Philosophy: Modeling behavior that inspires dialogue, learning and cross-cultural exchange.  Participation in and encouragement of the DEI learning plan, and promotion of intercultural competence.
  • Positive Presence: Thrives in fast-paced working environment with a sense of urgency. Positive and energetic. Articulate. Respectful. Lead with empathy.
  • Effective Communicator: Proficient written and oral communication skills, including the ability to speak in a wide variety of settings, to a wide variety of audiences.  Focused on internal and external customer service.
  • Results-driven Mindset: Can be counted on to set goals and objectives and clearly communicate these to the organization. Holds oneself and others accountable for results; provides recognition for achievements. Is self-confident but not egotistical; maintains an open mindset.

Compensation and Benefits

Salary Range: $150k to $175k Annually (exempt)

A collaborative working environment comprised of driven and highly engaged individuals committed to diversity, equity, and inclusion and the mission, vision and values of CRF. CRF is proud to extend its employees a wide array of benefits including, but not limited to:

  • Most positions offer flexibility for remote work
  • Health and dental insurance
  • 401k and Roth IRA
  • Managed Time Off (MTO)
  • Hybrid Reimbursement Programs
  • Educational Assistance
  • Long-Term and Short-Term Disability
  • Life Insurance
  • 10 Federal Holidays plus 2 Floating Holidays

How to Apply

To apply for this position, please email your resume and cover letter to