Loan Administrator

Company: Community Health Center Capital Fund

Location: Boston, MA

Job Function: Lending/Loan Operations


Community Health Center Capital Fund (Capital Fund) is a CDFI headquartered in Boston, MA that supports the growth and development of community-based health centers serving low-income and uninsured populations across the U.S. by providing capital structured to meet health centers’ needs.

Capital Link is a non-profit affiliate of Capital Fund that works with community health centers and primary care associations to help them plan for growth, access capital for expansion and optimize operations to reach/maintain sustainability.


The Loan Administrator will report to the Senior Director of Loan Programs. The position is a key leader in the organization’s payment transaction process, in the creation of external performance reports and investor compliance reports, and in the collection of borrower reports, as well as assisting the director and colleagues with other duties. The ideal candidate will be mission-oriented, a good communicator, and enjoy working with colleagues as a team to  manage information and processes, meet deadlines and provide excellent customer service. They must be able to work independently and manage simultaneous on-going assignments.


The key responsibilities of the Loan Administrator are:

  • Track and record payment transactions to and from borrowers, lending partners and investors, in Salesforce and Nortridge Loan Software.
  • Execute and manage outgoing loan program reports to investors, business partners, board members and regulatory agencies.
  • Manage the collection, storage and data entry of borrower reports.
  • Maintain a positive business relationship with clients.
  • Initiate monthly, quarterly and annual portfolio reports. Provide supporting information for the completion of financial audits for Capital Fund as well as its CDE subsidiaries.
  • Maintain and develop software systems to support the loan program, particularly Salesforce and Nortridge Loan Software.
  • Strong knowledge of MS Word and Excel is required.
  • Provide general office support for the loan program.


Candidate Qualifications and Experience

Experience:  The candidate should have a minimum of three years of professional experience in community development finance, non-profit program management, loan administration, or a related field, and a commitment to supporting equitable access to primary healthcare in all communities.

Education: A bachelor’s degree in business, finance or health care management is required. Life and professional experience commensurate with the responsibilities outlined will be considered if candidate’s educational background does not align with these requirements.

Personal Attributes

  • Personal alignment with the mission of the organization; the candidate must have a passion for advancing efforts that will improve health, equity and justice in low-income communities.
  • The individual must excel working on a small team with many inter-dependencies between staff at the department level and across the organization. The ideal candidate will enjoy managing a wide-range of responsibilities that require detailed knowledge about the many clients, investors and lending partners. To succeed in this position the person must be detailed oriented and possess strong organizational skills.
  • Excellent organizational, verbal, written communication skills, analytical and critical thinking abilities are needed.
  • Knowledge of Salesforce and Nortridge Loan System are a plus.

Compensation and Benefits

The position offers a competitive salary range and generous benefits package.

Candidates of diverse background and with diverse experience are strongly encouraged to apply for this position. Occasional travel required.

How to Apply

Interested candidates should send a cover letter and/or resume, and salary requirements to