Director of Economic Inclusion

Company: New Hampshire Community Loan Fund

Location: Concord, NH

Job Function: Community Outreach


The organization

The New Hampshire Community Loan Fund, a community development financial institution founded in 1983 and based in Concord, N.H., is nationally recognized as an innovator in the field of community development finance and has a rich history of providing access to capital to achieve home ownership, business growth, climate solutions, sustainable agriculture, child care, and cooperatives that secure and protect access to affordable housing.

Diversity, equity, and inclusion have always been integral to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving people’s lives.

We are growing our staff to meet the needs of the state’s people, businesses, and communities.


The position

The Director of Economic Inclusion helps design, promote, and implement strategies to support an inclusive economic recovery and sustain long-term economic growth. They identify potential business and nonprofit loan prospects and shepherd them through the lending process. This person analyzes financial information from various sources to determine the viability and risk associated with loan applications.

The Director of Economic Inclusion relies on a set of criteria and their own experience and judgment to accomplish the Community Loan Fund’s lending goals. This position supports businesses by providing 1:1 service, facilitating workshops, and connecting businesses with resources and opportunities within the region’s entrepreneurial ecosystem.

The Director of Economic Inclusion is part of the Business and Community Finance management team. They are responsible for development activities and assisting the Senior Vice President of Lending, commercial lenders, with team goals, budgeting, managing, maintaining, and developing systems as directed.


Major responsibilities/accountabilities:

  •  Establish and maintain business relationships with minority- and women-owned businesses and nonprofit leaders.
  • Provide professional consulting and business coaching.
  • Analyze financial data such as income growth and market share to determine the expected profitability of loans and judge the future growth and legitimacy of the business’s projections.
  • Analyze and define economic inclusion barriers and present recommendations for additional policies and procedures to advance economic inclusion efforts.
  • Prepare clear, concise, and accurate reports that illustrate the analysis and include the degree of financial risk involved in extending credit or lending money.
  • Participate on the Business and Community Finance team to complete loan applications, including credit analyses and summaries of loan requests, and participate in the loan- approval process.
  • Prepare materials and documents for business loan origination, closing, and servicing.
  • Review and provide feedback on business plans and supporting documentation.
  • Review and explain financial statements.
  • Confer with credit association and other business representatives to exchange credit information and connect business owners with resources and technical assistance providers throughout the region.
  • Meet regularly with community organizations and technical assistance providers who work with the small business community.
  • Adhere to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior.
  • Attend various team meetings.
  • Perform other duties asigned.


Education and experience

  • Bachelor’s degree
  • Minimum two years’ experience in business administration, consulting, or related field, or equivalent.
  • Broad experience in the lending field with 2+ years in a lending
  • Advanced knowledge in using Excel/Word, Microsoft database, and in loan analytical

Qualifications and characteristics

  • Self-motivated.
  • Ability to work remotely or in a hybrid work environment.
  • Commitment to the Community Loan Fund’s mission.
  • Strong leadership attitude.
  • Demonstrated ability to work under pressure, multi-task efficiently, and keep a sense of humor.
  • Ability to work collaboratively in a team environment and independently to analyze and solve problems.
  • Ability to communicate well in writing and orally.
  • Absolute commitment to protecting confidentiality.
  • Ability to develop business.
  • Entrepreneurial attitude.
  • Organized and systematic.
  • Detail- and deadline-oriented.
  • Flexible in the face of changing priorities.
  • Excellent collaboration skills.
  • Ability to create new systems and efficiencies.
  • Desire to grow, build skills, and incorporate coaching feedback.
  • Bi-lingual a plus.

Physical demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include adjusting focus between near and far.

  • Ability to answer telephones and use standard office equipment (copier, fax, ).
  • Ability to read, write, and understand and speak English
  • Ability to use a computer for Community Loan Fund
  • Ability to drive for extended periods, day and
  • Ability to walk for extended periods on various
  • Ability to lift at least five

Work environment

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation and Benefits

Starting salary range $82.500

The New Hampshire Community Loan Fund benefit package which includes medical and dental coverage, group life and disability options, health and dependent care, Flexible Spending Accounts and our 401(k) Plan upon completion of each plan’s eligibility requirements.

In addition, we offer vacation time and sick time and floating holidays.

How to Apply

If this description is a good fit, we would love to hear from you! Please send a resume with cover letter to

No phone calls, please.

Equal Opportunity Employer

Visit us at