Director of Small Business Lending for Access to Capital Program


Location: Charlotte, NC

Job Function: Lending/Loan Operations


ASPIRE Community Capital’s (ASPIRE) mission is to radically transform lives and communities through small business ownership. Through business training, one-on-one coaching, and access to capital for under-served and aspiring entrepreneurs of color (18 years of age and older) from distressed, low- to moderate-income (LMI) communities in Charlotte, North Carolina, ASPIRE educates and empowers potential and existing entrepreneurs by providing them with the skills they need to create economic security for themselves and their families.


ASPIRE Community Capital is a non-profit organization that primarily serves under-resourced BIPOC entrepreneurs in Greater Charlotte. Until now, ASPIRE has provided entrepreneurial training through its Community Business Academy and related programs to its target market. ASPIRE has received a Technical Assistance Grant from the federal CDFI Fund, is currently launching its small business microloan program (Access to Capital Program) and is committed to applying to become a Community Development Financial Institution (CDFI) within the next two years. The Director of Small Business Lending for ASPIRE’s Access to Capital Program (Director) will be the first full-time member of the ASPIRE team focused on helping to build out and administer ASPIRE’s lending platform, based on significant work done by a third-party contractor who ASPIRE has been working with. The Director will have the option of a hybrid remote working arrangement, with a minimum number of days per week in the office to be agreed to.

The Director will initially be responsible for helping ASPIRE complete its development of underwriting guidelines and rolling out ASPIRE’s small business microloan fund under the Access to Capital Program (expected pilot loan size of $5,000 – $25,000). This will include working with a nationally prominent CDFI consulting firm to assist in establishing infrastructure and tools to administer the fund and prepare for CDFI certification. The Director will then be responsible for all aspects of the lending platform, from identifying and working with referral sources for potential borrowers, to helping process loan applications, to underwriting loans for approval, and managing a loan portfolio, all in a manner that is consistent with the organization’s internal credit policy and compliant with external funder restrictions.


The Director will be part of a dynamic mission-driven organization and will be the senior manager for the organization’s loan origination and credit administration platform in a manner that meets ASPIRE’s overall business plan, mission fulfillment, and growth strategy. Initially, during the development of the loan portfolio and pipeline, the Director will be primarily responsible for the specific responsibilities set out below. As ASPIRE’s loan portfolio and pipeline grow, a part-time loan administrator or other ASPIRE staff person will be added or made available to assist with these responsibilities.

Specific responsibilities include, but are not limited to, the following:

  • Help source new loan Develop relationships with community partners to establish Centers of Influence (COIs) within ASPIRE’s target market to identify qualified loan candidates. Maintain relationships with County and City officials and other program ambassadors such as those engaged in the micro-finance, crowdfunding, and small business sectors. Maintain contact with the director of ASPIRE’s entrepreneurial training programs to identify qualified loan candidates.
  • Meet with leads to assess loan readiness and credit.
  • Package loan applications for consideration. Collect information and documentation pertaining to the borrower, guarantors, collateral, and details about the business management.
  • Arrange for prospective borrowers to be assessed for participation in ASPIRE’s pre-application and post-closing technical assistance and small business support programs or related third-party programs or resources.
  • Underwrite loans up to the permitted maximum loan amount per the organization’s loan Analyze loan requests by verifying information and quantifying the likelihood of repayment. This will include review of tax returns, financial statements, projections, business plans, credit reports, etc. The Director will also find relevant industry data to support the assessment, ensure the loan criteria meet credit policy guidelines, and provide mitigating factors for identified risks and weaknesses. The Director will then outline conditions of the loan approval.
  • Prepare and present credit memorandums for CEO and CCO review and approval and/or loan committee approval (and, for certain loans, Board of Directors approval) for every loan. This includes documenting the file to evidence the proper level of loan approval.
  • In connection with each loan closing, prepare an Applicant Loan Summary and guide the borrower through the pre-closing process. When all conditions are met, prepare closing documents. Then, properly document file after the loan closes.
  • Arrange for borrowers to be connected with ASPIRE’s post-closing technical assistance and small business support programs or related third-party programs or resources.
  • Provide portfolio reporting on loan portfolio performance on a monthly, quarterly, and annual This includes generating external and internal reports that are accurate, complete, and timely. The Director will work very closely with ASPIRE’s bookkeeping support and use Excel or any loan software that ASPIRE acquires to generate such reports.
  • Coordinate with the CEO or CCO to perform borrower site visits. On a recurring basis, this will include visiting borrowers’ places of business and documenting the loan file with details about the client meetings, collateral inspections, and operational soundness.
  • Service loans through full amortization. Respond to requests for loan modifications. When needed, assist with collections.
  • Collaborate on marketing strategies in partnership with other staff that create exposure for ASPIRE to increase community awareness of its Access to Capital Program.
  • Collaborate on fundraising strategies in partnership with other staff, targeted at funding the Access to Capital Program.
  • Help develop additional microloan products for the Access to Capital
  • Stay updated on lending trends and industry best.
  • Understand and adhere to organizational policies, procedures, and
  • Assist with reporting to funders and compliance.
  • Assist the CEO, CCO and other management staff with other duties as


  • Bachelor’s degree in business management or related field (such as accounting, finance, or economics). Specific experience may substitute for the degree.
  • Demonstrated ability to balance multiple tasks and manage competing priorities with hard.
  • Working knowledge of commercial underwriting principles to include cash flow analysis, collateral assessments, consumer credit screening and key business soundness Candidate should have familiarity with accounting and be able to work closely with ASPIRE’s bookkeeping support.
  • Strong familiarity with the CDFI industry and the programs and agencies that support.
  • High proficiency in MS Office Excel, Word, PowerPoint, and related.
  • Ability to thrive in an independent work environment and seamlessly work with
  • Able to exercise discretion in handling confidential.
  • Must have a genuine passion for serving the BIPOC entrepreneurial community in a mission-driven, small office work environment, with flexibility and enthusiasm.
  • Strong written and verbal communication
  • A history of delivering superior customer service to internal and external stakeholders. This includes being responsive, friendly, and respectful of others.
  • Ability to manage their time efficiently and
  • Self-starter willing to learn and take on new.

Competitive Candidates will also have the Following:

  • At least 7 years of experience in small business lending, residential and commercial lending; nonprofit and/or government community development lending or a combination thereof.
  • Connection to entrepreneurial networks withing the greater Charlotte
  • Previous experience with a comprehensive loan servicing
  • Prior credit administration experience – working knowledge of typical processes for loan servicing, modifications, and collections and liquidation.
  • At least two years of experience in prior role involving fund accounting and/or
  • At least two years of experience in credit analysis or credit risk
  • Previous experience processing CDFI and SBA 7(a)
  • Background in risk, regulatory and compliance.

Compensation and Benefits

Based on experience and expertise and will be communicated with potential candidate

How to Apply

Contact our office 980-219-7520