Community Development Lender II

Company: Fifth Third Bank

Location: Chicago, IL

Job Function: Financial Services


Background

At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most. Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here. Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest. We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States. Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.

Summary

Responsible for the business development, relationship management and client experience of not for profit companies within assigned LMI, Low Pen market. Assist the business leader in achieving their financial goals by providing smart financial solutions for both personal and business needs. Serve as a trusted advisor for these businesses; collaborate with a team of product partners utilizing the One Bank Sales Cycle to understand the clients’/prospects holistic business needs. Through such collaboration, develop revenue growth by identifying needs and providing needs based solutions and services to the client. Services would include loans, deposits, treasury management, and all other applicable banking services.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Prospect for new clients by utilizing referral sources, existing clients, financial centers and centers of influence.
  • Work with product partners (Affiliate- Retail IE, WMA, TMO, etc. and Bancorp- Vantiv, Paycor, etc.) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
  • Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
  • Significant presence in the community through Board memberships, affiliates, and proactive networking in order to create a pipeline of potential customers and relationships.
  • Responsible for executing strategic initiatives which produce strong and sustainable gains in performance relative to CRA and for the Bank, as well as complying with the requirements of the CRA program.
  • Effectively retain and grow long term profitable “Lead” client relationships.
  • Cross-sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management with the ultimate goal of being clients’ lead or primary bank.
  • Responsible for planning and conducting relationship strategy and relationship review meetings with product partners.
  • Coordinate all client-facing activities including credit support and other product partners.
  • Conduct thorough effective pre-call planning, One Bank Consultative Sales approach and prompt post call follow up.
  • Utilize the Bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
  • Maintain effective outreach relationships with business leaders, community groups, non-profits and organizations. Has an understanding of the issues they face or that exist in the market place.
  • Partner with Portfolio Managers and Credit Officers (Business Loan Center and Central Credit Utility) on credit requests and adhere to established Portfolio Management guidelines.
  • Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.
  • Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.

Requirements

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor’s degree required or equivalent work experience.
  • Minimum of 3 years sales experience; minimum of 3 years managing business banking or commercial relationships preferred.
  • Formalized credit training or equivalent credit risk experience required. Underwriting experience preferred.
  • Proven ability to build new and existing client business and provide a positive client experience.
  • Strong business acumen, to include detailed analysis, review of financial statements and knowledge in advanced accounting principles.
  • Thorough knowledge of Commercial & Treasury Management services as well as alternative lending and financing options.
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
  • Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks.
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentations.
  • Champions the Bancorp vision and core-values through personal actions and leadership influence to promote high-performing work groups. Proven ability to work in a team-based sales environment.
  • Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
  • Regional /local travel.

Compensation and Benefits

Base plus Bonus

How to Apply

https://fifththird.wd5.myworkdayjobs.com/53careers/job/Chicago-IL/Community-Development-Relationship-Mgr-II_R46800