Business Liaison

Company: Craft3

Locations: Seattle, WA; Spokane, WA; Walla Walla, WA; Portland, OR; Bend, OR; Klamath Falls, OR; Port Angeles, WA

Job Function: Lending/Loan Operations


Craft3 is a nonprofit lender – a Community Development Financial Institution (CDFI) – with a mission to strengthen economic, ecological, and family resilience across Oregon and Washington. We focus on lending to entrepreneurs, nonprofits and individuals who have been denied access to traditional financing. By delivering capital where it’s needed most, we’re helping build a more equitable and resilient future. Learn more at


Position Purpose

The Business Liaison position is responsible for managing all administrative aspects of loan inquiries from the online loan application system, or directly from referral network. This position is responsible for engaging with incoming loan inquiries to determine fit with Craft3 loan programs, viability, strategic alignment and loan readiness and referring them to appropriate lender or business services provider.

Craft3’s commercial lending team focuses on making loans to entrepreneurs who have been unable to access or been denied bank financing. Committed to equity, we focus on historically disenfranchised and underserved populations, helping our borrowers understand the language of finance, access capital and grow their businesses. The commercial lending team uses their experience in banking, finance, coaching, natural resources, community development, and microfinance to build relationships with and serve our borrowers and partners. We bring creativity, compassion, and perseverance to all our work. Mission-driven and service-oriented, Craft3 is committed to extending what is possible when it comes to using capital as a tool for equitable community development.

Craft3 recognized that diverse staff and perspectives advance our mission and help our organization thrive and grow.  A diverse team also allows us to approach situations with nuance and develop unique insights to our clients and partners.  We actively recruit, develop, and retain talented people from diverse backgrounds and support everyone in being exactly who they are.  As a result, we encourage all candidates with diverse perspectives and background to apply regardless of whether you meet all the requirements of the job description.  Please contact us if you need accommodations to participate in the application or interview process.


Essential Duties and Responsibilities include some or all the following and are not intended to be all-inclusive. Craft3 reserves the right to change, add or delete responsibilities and duties as seen fit. An employee’s specific job duties, priorities, and performance expectations are detailed in individual performance plans.

  • Respond promptly to loan inquiries and maintain relationships with qualified applicants to gather application documentation in consultation with Craft3 lending staff as the applicant moves through the loan application process.
  • Assemble a complete application package, including background information and documentation prior to introduction to lenders.
  • Actively prospect for strategic business loan opportunities from multiple sources.
  • Collaborate with Craft3 Marketing and Business Outreach to coordinate strategy and support.
  • Ensure all intake activity and correspondence is tracked in systems; maintain relevant working knowledge of loan tracking system.
  • Determine the level of complexity, mission and strategy fit, and prospect’s readiness to borrow. Follow up with prospects when necessary.
  • Provide consulting to clients regarding business plans, projections, and business practices.
  • Connect prospect to Technical Assistance providers to help prospects with basic pre-application work as needed.
  • Participate fully with all members of the Craft3 team. Effectively use technology tools to perform required duties.
  • Contribute to the body of knowledge, sharing best practices and process improvement ideas.

 Business Development

  • Develop and manage referral network maintaining Craft3 brand in the marketplace with quality mission fit transactions to meet lender goals.

Culture and Brand Management

  • Support the organization’s All Team performance standards, Companywide Competencies.
  • Demonstrate stewardship for the Craft3 Brand.


Three years’ experience in commercial/ business banking, commercial lending, community development finance, or similar experiences.
Fluency in Spanish a plus.

Compensation and Benefits

Salary Range: $53,000-$75,000

Remote flexible schedule is available within Oregon or Washington, near one of our offices.

Craft3 is an equal opportunity employer – women and minorities are encouraged to apply.

Additional Information: • Medical, Dental, Vision, and Life Insurance • 403b Retirement Plan (with employer match) • Remote Flexible Schedule within Oregon and Washington • Paid Time Off • Paid Holidays • Volunteer Time Off • Transportation • Work From Home  • Career growth opportunities!

How to Apply

How to Apply 

To view the complete job description and apply online at

Application Deadline: First review of applications will begin in October and continue until the position is filled.