Assistant Program Officer

Background

What We Do

With residents and partners, LISC forges resilient and inclusive communities of opportunity across America – great places to live, work, visit, do business and raise families.

Strategies We Pursue

• Equip talent in underinvested communities with the skills and credentials to compete successfully for quality income and wealth opportunities.
• Invest in businesses, housing and other community infrastructure to catalyze economic, health, safety and educational mobility for individuals and communities.
• Strengthen existing alliances while building new collaborations to increase our impact on the progress of people and places.
• Develop leadership and the capacity of partners to advance our work together.
• Drive local, regional, and national policy and system changes that foster broadly shared prosperity and well-being.

Since 1979, LISC and its affiliates have invested approximately $29.7 billion in businesses, affordable housing, health, educational mobility, community and recreational facilities, public safety, employment, and other projects that help to revitalize and stabilize underinvested communities. Headquartered in New York City, LISC’s reach spans the country from East coast to West coast in 38 markets with offices extending from Buffalo to San Francisco and in 2,400 rural counties across 49 states and Puerto Rico. Visit us at www.lisc.org

Summary

Background

LISC Detroit is a local organization within the National LISC, the nation’s largest Community Development Financial Institution (CDFI).  LISC Detroit has more than 30 years of experience working as a catalyst for community reinvestment in Detroit. It helps resident-led, community=based development organizations transform distressed neighborhoods into healthy places to live work, worship, do business and raise families.  Since 1990, Detroit LISC has invested $245 million in Detroit’s neighborhoods, and leveraged an additional $896.1 million for neighborhood improvements.

The Assistant Program Officer will work under guidance of the Director, Economic Opportunity, to support the Economic Opportunities portfolio of the Detroit Office.  This includes the Greater Detroit Centers for Working Families (CWF) (known nationally as Financial Opportunity Centers) network as well as supporting LISC’s role as the One Stop Operator for Detroit Employment Solutions Corporation (DESC).

The Greater Detroit CWF is a partnership with United Way for Southeast Michigan.  Our network consists of thirteen sites.  Nationally, LISC supports a national network of over 100 Financial Opportunity Centers in more than 30 cities across the country. CWF’s focus is on the financial bottom line for low-to- moderate income individuals. This means changing people’s financial behavior in a way that encourages them to make a long-term commitment to increasing income, decreasing expenses and acquiring assets.   As the One Stop Operator, LISC facilitates meetings to improve coordination and communication between the partners funded through the Workforce Innovation & Opportunity Act (WIOA), with the goal of streamlining services to provide improves services to jobseekers in Detroit.

The ideal candidate has a knowledge of workforce development, including WIOA, financial stability, community development and data management systems.  Candidates should also have experience working with diverse populations.

Responsibilities

Key Responsibilities

Under the supervision of the Director, the Assistant Program Officer will:

• Lead, plan and facilitate meetings and communications with WIOA core & required partners on a monthly and quarterly basis.
• Identify, create and test processes to support effective flow of customers between Detroit at Work Career Centers and other WIOA mandated partners.
• Serve as a liaison with LISC’s national team manage the Detroit LISC portfolio of grant investments, including, but not limited to creation of documentation, tracking progress, processing financial reports, and ensuring grantees are in compliance with LISC policies.
• Be a member of the Economic Development team, actively collaborating, internally and with partners and stakeholders to identify opportunities for alignment and coordination to increase LISC impact relating to workforce, financial stability and overall economic development efforts.
• Lead the creation of logistic and program efforts to special events such as meetings, conferences, training workshops and tours.
• Proactively lead the development of technical assistance efforts to increase capacity of partners to serve clients.

• Download and analyze reports and provide recommendations for program enhancement based on the data that is housing within LISC’s salesforce database.

• Assist with other special projects and duties as assigned.

Requirements

Qualifications

• Bachelor’s degree from an accredited college or university; relevant work experience can also be used as proxy
• Minimum 2 years of program management experience including the use of data systems, data analysis and utilization of data to inform program delivery.
• Experience working on issues of workforce development or financial stability.
• Demonstrated interest in economic development, workforce development, financial stability, and / or integrated service delivery.
• Ability to work collaboratively with co-workers and representatives from the nonprofit, corporate, philanthropic, and public sectors.
• Commitment to accuracy and attention to detail.

• Capacity to work simultaneously on multiple tasks and projects, set priorities for a challenging workload, and be solution-oriented professional.

• Proficiency with Microsoft Office Suite of programs. Candidate must also have the capacity to learn and navigate new software required for specific program initiatives.
• Must have a good sense of humor, ability to work in a dynamic environment, enthusiasm for the work, and be outcomes focused.
• Excellent writing and verbal communication skills.
• Some local travel required, with up to two national meetings; estimated about 20% annually.

Compensation and Benefits

LISC offers a competitive salary and excellent fringe benefits.

How to Apply

To apply please submit your application using this link